Studio Policies

New Client Policy

All clients wishing to take part in classes at Xpose Fitness must be 18 years of age or older.

New Clients, as well as returning clients who have not visited the studio in the past year, must present a valid photo ID and fill out a waiver with accurate information.  The studio will recognize all information on the photo ID as valid.  This includes but is not limited to: legal name, age, and street address. Out of state college students may present a valid student ID or other proof of college address in addition to their photo ID if their address does not match their photo ID. No new client may enter the studio without adhering to this policy.  No exceptions.

Xpose Fitness welcomes all women to take class at our studio and does not discriminate based on gender identity. Classes are women only, unless otherwise specified. Studio management reserves the right to deny access to classes.  

Clothing and Shoes

All clothing must completely cover all intimate areas (ie- at least a sports bra and full coverage shorts).

All heels worn must have a chunky heel (the bottom must be the size of a quarter) and have a full ankle strap or support.  NO EXCEPTIONS!

Please be considerate of members and staff and remember your personal hygiene – put on deodorant / antiperspirant before taking class.

 

Glass containers are not permitted at Xpose Fitness for safety reasons.

Returns and Exchanges

Class cards, events, and private party fees are non-transferable and non-refundable. Merchandise may be returned or exchanged within 30 days of purchase if accompanied by a receipt. The merchandise is subject to inspection for signs of wear and tear, in which case Xpose reserves the right to process the return or exchange at the discretion of the employee.

Class Card Policy

Class cards can only be used at the location where they were purchased. They can only be used by the account holder and are non-transferable and non-refundable.

The State of Maryland requires that clients sign a registration form stating that classes expire within 3 months of the date of purchase. Xpose may extend these classes as a courtesy for up to 1 year.  Intro Offer classes expire in 14 days. 

Expired class cards may be reactivated for 3 months by paying the reinstatement fee, available through our online store or in the studio. 

Reservations

Reservations are recommended, but not required to attend class.  We accept reservations 24 hours in advance and only with valid pre-payment (drop-in or class card). 

Online reservations are highly encouraged to make the check-in process easy and convenient for you.  If making a reservation online, each person must create their own login to sign up.

 

We do not accept group reservations for any classes on our regular schedule.  

 

 We do not accept voicemail reservations.

Class starts promptly. Reserved space will be forfeited to the first person on the wait list if you are not here 3 minutes before the start of class.

For safety reasons, no one will be allowed to enter class 10 minutes after the start of class.

Tricks & Spins

We require that you attend at least one leveled pole class before attending a Tricks & Spins class

 Class Cancellation Policy

Class cancellations should be made at least 2 hours prior to the start of class to avoid any penalties by calling the studio or logging into your online account.  If the class card holder fails to cancel or show, a class will be deducted.

Unlimited Class Passes are subject to a $10 "no-call, no-show" cancellation fee. If you have an Unlimited pass (Intro Offer, 30-Day Daytime Pass, 30-Day all day pass, any Auto Renewal), and find you cannot attend class, you must notify Xpose Fitness by calling 410-661-1301. Failure to do so will result in a $10 cancellation fee (including late cancelling online).

Auto-Renewal Policy

Auto-Renewals can only be used at the location where they were purchased and are non-refundable and non-transferable.  No Exceptions.  They cannot be shared and can only be used by the person who purchased them.  Any cancellations must be made 7 days before the next renewal in studio. 

Groupon Policy

 Limit 1 per person per year, may buy 1 additional as gift(s). Limit 1 per visit. Valid only for option purchased. Not valid for clients active within the past 6 months. All services must be used by the same person. Must be 18 years or older.

Closing Policy

In the event of a closing due to...

Studio functions: We will announce any planned closings in our monthly newsletter and classes. These closings will also show on our online schedules and voicemails.

Weather: We will generally follow the same decisions as local school districts. Closures and delayed openings will be announced on our social media pages – Facebook and Instagram . Please call us or view our online schedule to confirm.

Private Party Policies can be found here.

  • White Facebook Icon
  • White Instagram Icon